Computer Support Plans / Computer Maintenance Agreements

The majority of our customers choose to take advantage of our monthly support plan. Our support plans are simple, yet comprehensive. You get all the service a small to meduim sized business is likely to need, for one, simple price.

Pay Monthly / On Plan

Included in the monthly payment is:

• Inclusive Telephone Support.
• Inclusive Remote Access Support. (Across VPN / Internet)
• Next Business Day Response. (Same day in many cases).
• A 30% discount on our off-plan hourly rate
• Preferrential Treatment over off-plan customers.
• Helps reduce unforseen expenditure and helps you budget more accurately.
• 3 Month minimum contract.

Pricing of Pay Monthly plans

Number of PC's
Cost per PC
Please Ask
Pay As You Use / Off Plan

Alternatively, some customers choose to pay as they use. This is self explantory, if you have a problem, you call, we attend. The pricing structure is as follows.

• First hour of any site visit 65.00.
• Subsequent hours 45.00.
• Telephone / Remote Access support 20.00 per incident.
• Response time normally Next Business Day.

Prices exclude VAT.

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