Business Telephone Systems

Cardiff IT Support Ltd have been installing Business Telephone Systems since 2004. Our systems offer a huge range of benefits over traditional systems such as Toshiba, Samsung, Panasonic and Mitel.

Through the use of SIP trunks, our systems are able to route many calls transparently through the Internet at a fraction of standard call rates. Furthermore, all our systems, offer all the features below at extremely competitive prices.


	Attended and Blind Call Transfer
	Interactive Voice Prompts (i.e., Press 1 for Sales, Press 2 for Accounts).
	Call Queuing (i.e. Please hold, your call is 3rd in the queue).
	Individual Voicemail Boxes
	Detailed Call Records and Reports
	Call Recording and playback / realtime monitoring
	DDI - Direct Inward Dial
	Music On Hold / Music On Transfer
	Remote Office Support / working from home
	Voice Over IP (VOIP)

Our in house fully trained engineers install systems that are highly scaleable so you could start with 3 extensions today and upgrade to 50 or 100 in the future. Because our systems utilise the latest VOIP (Voice over IP) technology, a single system can span multiple physical locations.

Our telephone systems run on standard Intel X86 architecture which means that they runs on standard PC / Server hardware. This is why both procurement and maintenance of our systems is very cost effective. Because our systems are open standards based, support and maintenance skills are more readily available than with proprietary telephone systems.

Cardiff IT Support Ltd also offers Asterisk support on a pay per incident basis.

For further information,call 0800 011 2931or click here to send us a message.